How Can I Request Changes to My Cascade?

---

Depending on the Versatile Credit, Inc. product you're currently using, changes can be made to the cascade of lenders. These changes include, but are not limited to:

• Adding Lenders
• Removing Lenders
• Adding Features (*)
  • Lender Prequalification
  • Top-off

Sending a cascade update request informs us of the change you wish to make and provides us with the necessary information to process it.

(*) - Feature requests are subject to lender approval

Submitting a Cascade Update/Enhancement Request

---

1. Contact your Versatile Credit, Inc. account manager. If you don't know who your account manager is, contact our Customer Support department for assistance
   1. Email: [e-mail]
   2. Phone: [phone]
2. Provide the following information:
   1. Your Retailer Name
   2. The street address for the locations that will receive the change
   3. The desired cascade change
      1. If you're looking to add a lender to your cascade, please ensure that you already have an account with them, as we will need to request credentials from them

A team member will follow up to confirm that we received the request and to request additional information that may be required.